The hotel had a charming lobby and friendly staff, making the check-in smooth. Unfortunately, the room was outdated and lacked a mini fridge, which was a letdown. The air conditioning only cooled to 69 degrees, leaving the room warmer than preferred.

The Berkeley Hotel features elegant decor and comfortable furnishings, perfectly blending charm with modern amenities that cater well to seniors. The location on Cary Street made it easy to explore nearby restaurants and shops.

Improved communication about room amenities is needed.

I experienced inadequate breakfast options, with a continental spread that left much to be desired, lacking variety and visual appeal. Noise disturbances from outside and cramped room conditions made for less than restful nights, while occasional issues with room maintenance amplified frustrations during my stay.

It was just an excellent fit for a brief sojourn in Richmond with extraordinarily good value for money. The location was superb, just a short walk to the Tobacco Company restaurant, which was a delightful surprise. A tip for anyone visiting, take a stroll to the local art spots nearby in the evening.

Great location, super comfy beds, and super helpful valet staff! Loved the fresh linens. Perfect for our group getaway!

The dark room and shower pressure had me feeling like I was auditioning for a water conservation ad!

Cozy and Clean Getaway

Had a really comfy stay here. The bed? Super soft, tons of pillows, and a nice big bathroom with fluffy towels. But wow, the customer service was a bit off—had a struggle just to get a late checkout. The food was a highlight though! Chef Tony's dishes are bomb—lobster & shrimp with pimento grits? Yum!

We enjoyed our stay at this historic hotel with charming architecture. The location was perfect for exploring the nearby river district, and having modern amenities made our trip with two small kids much more comfortable. The staff was exceptionally friendly!

My kids wished there were more kid-friendly dining options available.

I had a great experience here. The check-in process was smooth and friendly. The room was clean and well-maintained with a comfortable bed. I appreciated the convenient location near restaurants and shops. The complimentary breakfast was a nice touch. 😊

generally pleasant but needs clearer info

Our deluxe king room was spacious and well-furnished, offering comfortable seating options for relaxing. The staff’s consistent friendliness really stood out during our stay, making us feel welcomed. Additionally, the location was ideal, with a variety of restaurants within walking distance to explore.

The room was spacious and super clean. The comfortable bed made for restful nights. I loved sipping coffee on the balcony and soaking in the hot tub, though I wish there had been a gym available. 🛁

Charming stay with historical flair

I had a delightful one-night experience at a lovely hotel that blends charm and historical character beautifully. The room was spacious and furnished in a way that felt both cozy and authentic, enhancing the overall atmosphere. The staff were incredibly accommodating and made us feel welcomed from the moment we arrived. A minor point of improvement would be the breakfast selection, as it could use some variety to match the rest of the impressive experience.

Had a pleasant stay for one night while exploring Richmond. The room was spacious and comfortably decorated, which added to the experience. The convenient location made it easy to find good restaurants within walking distance. However, the breakfast selection was quite limited, which was disappointing.

explore richmond's charm and historical landmarks easily

I had such an enjoyable stay with spacious rooms that felt like a colonial southern home. The friendly staff were knowledgeable about the city's attractions, which made getting to know the area easy and fun.